Released on: July 7, 2008, 4:42 am

Press Release Author: Chetna Consultancy Services

Industry: Human Resources

Press Release Summary: Dixon Technologies signed on Chetna Consultancy Services for
training the service staff in the UP region

Press Release Body:
Dixon Technologies signed on Chetna Consultancy Services for training the service
staff in the UP region.

Dixon Technologies (India) Pvt. Ltd. is a leading Electronics Manufacturing Services
(EMS) provider focused on delivering high quality, Cost Effective Solutions for
Consumer Electronics and appliances for the Domestic (India) and International
markets. The programme titled M.A.G.I.C. (Making A Great Impact on Customers)
focused on the softer aspects of the interaction that their service staff has with
its customers.

The programme helped create a common understanding of the procedures to be followed,
across the UP region. At the completion of the programme, Ms. Devyani Bhatnagar,
VP-Training, Chetna Consultancy Services said, “We are very happy with the outcome
of the programme. It helped the management and the staff in understanding each
others expectations. With the tremendous expansion plans that Dixon has, this
programme was a beginning towards giving the staff the required ammunition to move
along and grow with the organization.”

In addition, this turned to be a common ground for the staff to come together and
discuss about the everyday problems faced by them in the field and ways of
overcoming them. The interactive exercises, real life situation role plays, and easy
to understand delivery helped the staff focus on the much neglected aspects like
body language, personal grooming, and the need for service attitude.
In the past, Chetna Consultancy Services has helped companies manage their people
development function by providing key solutions in the areas of:
· Communication Skills
· Client Culture Sensitization
· Voice and Accent Training
· Customer Relationship Management
· Neuro Linguistics in the workplace
· Increasing Interpersonal Effectiveness
Over the years, their specialized team of consultants has worked with over 30
corporations for meeting their people development needs and they have long standing
relationships with the clients.
About the Company
Chetna Consultancy Services is an ISO 9001:2000 certified, specialist consulting and
training services organization, with a knowledge centre in Delhi. They work in the
areas of training assessment, delivery and content creation.
For more information please visit www.chetnacs.com
E-Mail: rohit@chetna.co.in
Handphone: +91 989 109 3999



Web Site: http://www.chetnacs.com

Contact Details: Chetna Consultancy Services
A-39, Naraina Industrial Area
Ph - II, New Delhi - 110 028
Ph - 011 41417675