Released on = May 25, 2006, 11:35 pm

Press Release Author = Scott Naxton

Industry = Management

Press Release Summary = Does job quotas will hamper Indian IT industry standard?
Find out here.

Press Release Body = After the great success of Business Process Outsourcing (BPO)
in India, it is now the KPO turn to make its presence felt. BPO success in India is
encouraging overseas companies eyeing Indian market for outsourcing their high-tech
knowledge based jobs. Operational cost saving, pool of talented workforce,
infrastructure improvement and favorable government policies are the major factors,
which are responsible for the Knowledge Process Outsourcing (KPO) in India.

However, recent Indian government\'s proposal to increase reservation for the
backward classes and underprivileged people in the nation\'s elite educational
institutions as well as private sector has been the target of strong criticism
especially from hi-tech and highly specialized industries and KPO (Knowledge Process
Outsourcing) is one of them.

Top heads are of the different opinion instead. They prefer new guidelines to be
introduced based on U.S. practices. Imposing job quotas might hamper the quality in
output. Hence, BPO/KPO industry prefers to let industry recruit people, including
those belong to backward classes, on merit to help it perform on international
standards.

\"Anyone who meets norms of international standards is welcome to join the industry,
irrespective of his class, creed etc\", says a director of Bangalore based KPO.
\"There is already a dearth of required qualified manpower and additional condition
for job quota will worsen the condition\", he added.

\"We are not against hiring people from the backward classes or deprived communities,
however, we should be given liberty to hire candidates with required qualification
and skills,\" he said further.

The Director of the Bangalore based KPO gave alternative suggestion that \"we do
intend for hiring underprivileged people but it should not be made mandatory for us.
If we do not find suitable person then we should select other people who are found
more suitable for the job.\"

\"BPO/KPO Industry does not ask candidates of what cast they belong to even during
the interviews. There are many people from SC/ST and other backward classes are
presently working but purely on merit,\" disclosed another Director of Mumbai-based
KPO.

Whatever these top notched industry players and Indian government say, as long as
quality on results is not compromised, Indian KPOs will have great future.

Please do visit at http://www.kpoasia.com to know more about Indian KPO business.

Web Site = http://www.kpoasia.com

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Nariman Point.
Mumbai - 400021
India
Tel # 400021
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